The staff were friendly and tried their best.

I cannot believe how terrible this experience was. The food was horrendous. we were served leftovers repeatedly, and my family was left starving. The main pool was filthy, filled with bugs, and complaints went ignored. I spent extra money on food because nothing was available at the hotel, and we were uncomfortable even eating in the lobby. This was not a vacation. it was a nightmare!

I had a decent 4-night stay. The views from the Deluxe Nature View room were stunning, and the breakfast spread was really enjoyable, especially the fresh fruits. However, the Wi-Fi speed wasn't reliable during peak hours.

Our family had an amazing time! The Deluxe Nature View room offered stunning scenery, and we loved relaxing by the gorgeous pool and enjoying the spa treatments. 😊

We had a delightful time enjoying the outdoor family pools, which catered perfectly to both adults and kids. The staff was attentive, and we loved the variety of activities offered to keep everyone entertained throughout our stay.

My wife says that the food options were limited and not suitable for kids. Better meal times would make a huge difference for families with little ones.

would come again

The Deluxe Nature View room was gorgeous with lush views all around. Had a reliable Wi-Fi connection, which was super helpful. The staff were fantastic, especially Charly, who made some amazing cocktails. The breakfast was impressive, with fresh fruits and delightful pancakes. The spa facilities were nice, featuring pools, a sauna, and massage services.

great views but noisy hallways

The sea view from my room offered a stunning backdrop for relaxation. The staff's attentiveness truly enhanced my stay, making me feel welcomed. The pool area was well maintained, providing a lovely spot to unwind after a long day. The garden view added a serene touch to the overall atmosphere.

The noise from the hallways disrupted my peace on several occasions.

The Deluxe Nature View room was nice, with pretty scenery. Wi-Fi worked great, no issues there. But honestly, the vibe was a bit off. The hotel felt kind of empty after 8 pm since everything closes down. It wasn't as comfy as I'd hoped, and I didn't really feel all that welcomed. The room itself had potential but the overall feel could've been better.

i had a fantastic 4-night stay at park royal! the deluxe nature view room was stunning, with beautiful scenery all around. the wi-fi worked perfectly, making it easy to stay connected. charly provided the best service, and the cocktails he made were unmatched. the dining experience was simply amazing, with a great variety of delicious food.

100% recommend

the dining options were pretty limited. breakfast had good fruits and pancakes though. the staff were friendly. we enjoyed the beautiful scenery from the room and the wi-fi worked great.

I had a fantastic 4-night stay at Park Royal Beach Acapulco! The Deluxe Nature View room was stunning, with beautiful scenery all around. The Wi-Fi worked perfectly, making it easy to stay connected. Charly provided the best service, and the cocktails he made were unmatched. The dining experience was simply amazing, with a great variety of delicious food.

Charming, Charming, Charming

The spa area was a true oasis, with its massages leaving me feeling completely rejuvenated. The outdoor pool offered amazing views that made every swim a dream. Plus, the beach access made it so easy to soak up the sun and the beautiful shoreline!

recommend ❤️❤️

I thoroughly enjoyed the breathtaking ocean views from my Royal Deluxe Room Sea View. The hotel's accessibility with ramps made it easy for me to navigate, and the vibrant decor throughout added to the warm and welcoming atmosphere.

Improve communication for non-Spanish speaking guests.